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Support

Firmware Upgrading Download:

1. QR6 Android 6.1 Firmware Upgrading&Instruction 01/12/2017(SN starting> HPS0220Cxxxxxx and HPS0220Dxxxxxx
***note: This firmware works with the box with SN number starting from: HPS0220Cxxxxxx and HPS0220Dxxxxxx only.

   QR6 Android 6.1 Firmware Upgrading&Instruction 8/23/2017(SN starting HPS0220Bxxxxxx)
***note: This firmware works with the box with SN number starting from: HPS0220Bxxxxxx only.

2. QR6 Android 5.1 Firmware Upgrading&Instruction for HPS0220Bxxxxxx only.

3. Q28 Android7.1 Firmware&Instruction

4. QS4 Firmware&Instruction

5. QS2 Upgrading Tools&Instruction

6. QS2 Firmware 2015-06-01


FAQ:

1. BLA40 Bluetooth CSR4.0 bluetooth adapter can not be recognized by my windows system:
Answer:
If the windows is not able to install the driver automatically, please dowsnload the driver and select 32/64bit driver according to your wondows system.
Bluetooth dongle driver for Windows

2. What is the product warranty policy
Answer:
We process the RMA request for our authorized resellers only. Please check with the vendors for the details of their warranty policy.